An experience in process assessment Fabiano Cattaneo, Alfonso Fuggetta, Luigi Lavazza CEFRIEL and Politecnico di Milano Abstract This
paper presents an experience in software process assessment that has been conducted in a
mid-size Italian company. The assessment has been carried out using the CMM (Capability
Maturity Model) and taking into account also the indications offered by QIP (Quality
Improvement Paradigm). Keywords and phrases: Software process, software process assessment, process improvement, assessment methods. |